Dispatcher Agent A digital dispatcher that cuts busywork,
A digital dispatcher that cuts busywork,
missed pickups, and constant phone calls
Dispatcher Agent
What It Does
Automates scheduling, turns emails and calls into tickets, optimizes trips, and keeps drivers and customers informed.
Call or Email-to-ticket creation
Instantly converts inbound requests into structured tickets.
Driver app + customer ETAs
Sends live updates, photos, instructions, and signatures.
Dynamic conflict detection
Flags overbooked trucks, missing containers, or timing issues.
Proactive customer communication
Automatically drafts and emails confirmations.
Business impact:
- Fewer missed pickups and delays.
- Less manual back-and-forth.
- Higher asset utilization and lower mileage.
Human benefit:
- Dispatchers shift from data entry to exception management.
- Drivers get clarity; customers get transparency.
- Teams can handle more volume without adding dispatch headcount.